Platform Rules Player Protection Philippines

jiliqq Terms and Conditions – Know Your Rights as a Filipino Player

These Terms and Conditions govern your use of the jiliqq platform. Please read them carefully before registering or placing any bets. By creating an account, you confirm that you have read, understood, and agreed to all the terms set out below.

Last updated: 2025. These terms apply to all registered players on jiliqq.

1. Eligibility and Account Registration

To register and use jiliqq, you must be at least 21 years of age, as required under Philippine law for online gaming and sports betting activities. By creating an account, you confirm that you are of legal age and that all information you provide during registration is accurate, complete, and up to date. Each player is permitted to hold only one account on the platform; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately through the contact details provided on this page. jiliqq reserves the right to request identity verification documents at any time to confirm eligibility and comply with applicable regulations. Accounts found to belong to ineligible persons will be closed and any funds may be withheld pending review.

2. Deposits, Withdrawals, and Currency

All transactions on jiliqq are conducted in Philippine pesos (PHP). Deposits are processed through the local payment methods listed on the platform at the time of your transaction, and minimum deposit amounts apply as displayed in your account dashboard. Withdrawals are subject to identity verification and may require you to have completed at least one qualifying wager before funds can be released. Processing times for withdrawals vary depending on the payment method selected and may take up to three to five business days in standard cases. jiliqq does not charge internal fees for standard deposits or withdrawals, but your payment provider may apply their own charges, which are outside our control. Funds deposited into your account are held for gaming purposes only and are not considered a financial investment or savings instrument. Any attempt to deposit funds through fraudulent, stolen, or unauthorised payment methods will result in immediate account suspension and may be reported to the relevant authorities.

3. Betting Rules and Wagering Conduct

All bets placed on jiliqq are final once confirmed, and no cancellations or amendments will be accepted after a wager has been submitted. Sports betting markets, odds, and available events are subject to change at any time without prior notice, and jiliqq reserves the right to suspend or void any market where there is evidence of irregular activity, data errors, or circumstances beyond our control. In the event that a sporting event is postponed, abandoned, or cancelled, bets will be settled in accordance with the specific rules applicable to that sport or market, as detailed in the platform's betting rules section. Players are responsible for ensuring they understand the terms of any bet before placing it, including the applicable odds format and any minimum or maximum stake limits that apply. Winnings from sports bets will be credited to your account balance in PHP following official confirmation of the result. jiliqq does not accept bets placed by automated systems, bots, or any method that circumvents the standard betting interface. Any account found to be using such methods will be suspended immediately and all associated winnings may be voided pending investigation.

4. Promotions, Bonuses, and VIP Rewards

All promotions and bonuses offered on jiliqq are subject to specific terms and conditions that are published alongside each offer on the Promotion page. Bonus funds are credited to your account for wagering purposes and must meet the applicable turnover requirements before any associated winnings can be withdrawn. jiliqq reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, and any abuse of promotional offers — including the creation of multiple accounts to claim bonuses more than once — will result in the forfeiture of all bonus funds and may lead to account closure. The VIP programme operates across four tiers and rewards are calculated based on qualifying activity during the relevant period, as described on the VIP page. VIP tier status and associated benefits are reviewed periodically and may be adjusted based on your activity level during the assessment window. Cashback and reload bonuses issued through the VIP programme are subject to the same general bonus terms unless otherwise stated in the specific VIP tier description. jiliqq does not guarantee the continuation of any particular promotion or VIP benefit beyond the period for which it is explicitly offered.

5. Responsible Gaming and Account Limits

jiliqq is committed to providing a safe and responsible gaming environment for all Filipino players, and we encourage every player to engage with our platform in a way that remains enjoyable and within their personal financial means. Players may request self-exclusion or account cooling-off periods by contacting our support team, and such requests will be processed promptly in accordance with our responsible gaming procedures. We strongly recommend that players review the guidance available on the Responsible Gaming page before setting their personal deposit or wagering limits. jiliqq will not knowingly allow a self-excluded player to continue using the platform, and any account found to belong to a player who has previously requested self-exclusion will be closed without delay. If you believe your gaming activity is becoming harmful to yourself or others, please seek assistance from a qualified support organisation and contact us to discuss your account options. We reserve the right to impose account restrictions or initiate a responsible gaming review on any account that shows patterns of behaviour consistent with problem gambling, even in the absence of a formal player request. The welfare of our players is a priority, and these measures are in place to protect the long-term wellbeing of everyone who uses the platform.

6. Privacy, Data, and Security

Your personal information is collected, stored, and processed in accordance with the jiliqq Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy, including for the purposes of identity verification, fraud prevention, and regulatory compliance. jiliqq uses industry-standard security measures to protect your account and personal information, but you are also responsible for keeping your login credentials secure and for logging out of your account when using shared or public devices. We will never ask you to share your password with any member of our team, and any communication claiming to require your password should be treated as suspicious and reported to us immediately. Data shared with third-party payment processors is limited to what is strictly necessary to complete your transaction and is governed by the respective provider's own privacy terms. jiliqq does not sell or rent your personal data to third parties for marketing purposes. For full details on how your data is handled, including your rights under applicable Philippine data protection regulations, please refer to the Privacy Policy page.

7. Limitation of Liability and Platform Availability

jiliqq provides its platform on an "as available" basis and does not guarantee uninterrupted access to any feature or service at all times. Scheduled maintenance, technical issues, or circumstances beyond our reasonable control — including network outages, third-party service failures, or force majeure events — may result in temporary unavailability of the platform or specific features, and jiliqq will not be liable for any losses arising from such interruptions. To the maximum extent permitted by applicable law, jiliqq's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the thirty days preceding the event giving rise to the claim. jiliqq is not responsible for any losses resulting from a player's failure to comply with these Terms and Conditions, including losses arising from the use of incorrect account credentials or the sharing of login details with third parties. Nothing in these Terms and Conditions excludes or limits liability for fraud, gross negligence, or any other matter that cannot be excluded or limited under Philippine law. These Terms and Conditions are governed by the laws of the Philippines, and any disputes arising from your use of the platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Quick Answers on Platform Rules

Common questions Filipino players ask about jiliqq's terms.

No. Each player is permitted to hold only one registered account on jiliqq. Opening duplicate accounts — whether under the same name, email address, payment method, or device — is a violation of these Terms and Conditions. If duplicate accounts are detected, all associated accounts may be suspended and any bonus funds or winnings held pending review. If you have accidentally created more than one account, please contact our support team immediately to resolve the situation before it affects your access to the platform.

If a sporting event is postponed, abandoned, or cancelled before the relevant market has been settled, your bet will be handled in accordance with the sport-specific rules that apply to that market. In most cases, bets on cancelled events are voided and your stake is returned to your account balance in PHP. For events that are postponed and rescheduled within a specified window, bets may remain active depending on the applicable rules. The FAQ page contains more detailed information on how specific sports and market types are handled in these situations.

You can request self-exclusion or ask for a cooling-off period by contacting our support team directly. Once a self-exclusion request is processed, your account will be restricted for the duration you have specified, and you will not be able to log in or place bets during that period. We also encourage you to review the tools and guidance available on the Responsible Gaming page, which outlines the options available to help you manage your gaming activity in a way that stays within your personal limits.

All of jiliqq's legal and policy pages are accessible from the footer of every page on the platform. You can read the Privacy Policy for full details on how your personal data is collected and used, and the Responsible Gaming page for guidance on managing your account safely. If you have questions that are not covered by these pages, the FAQ page is a good starting point, and our support team is available to assist with any specific concerns.

Ready to Play by the Rules?

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